Refund Policy
At Connect2Buyers, we value our customers and aim to provide the best possible services. Please review our refund policy for all transactions made on the platform.
Eligibility for Refund
Refunds are only applicable to transactions made for premium services, subscription fees, or any other paid services on Connect2Buyers. The refund will be processed if the request meets the following conditions:
- The service was not provided as per the agreement.
- The service was not delivered within the specified time frame.
- There was a technical issue preventing the usage of the services.
Requesting a Refund
If you believe you are eligible for a refund, please follow the steps below:
- Contact our customer support team via the "Contact Us" page or email us at [Insert Email Address].
- Provide your transaction details and a clear explanation of the issue.
- Our team will review your request and respond within 5-7 business days.
Refund Process
If your refund request is approved, the refund will be processed within 10 business days to your original payment method. Please note that the processing time may vary depending on your payment provider's policies.
Non-Refundable Items
Some services, such as customized solutions, ongoing subscriptions, or services provided in full, may not be eligible for a refund. Please review the specific terms of service for such transactions before purchasing.
Changes to the Refund Policy
Connect2Buyers reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted on this page, and the revised policy will apply to all transactions from the date of posting.